Dedicated Support That Keeps You Running

Technology should work for you—not against you. That’s why Digiti-World International offers full-time remote and on-site support for all our services, with flexible plans and a one-month free trial.

What’s Included in Our Support Plans

🖥️ Remote IT Support

Fast and secure assistance via remote tools. From fixing server issues to software troubleshooting, we’re just a message away.

On-site Support (Where Available)

For clients who need physical assistance with hardware setup, wiring, and configuration, we provide on-site help upon request.

Cloud & Infrastructure Monitoring

We keep an eye on your AWS, Azure, or on-prem systems—ensuring uptime, performance, and security around the clock.

🛡️ Security Incident Response

We help you detect, investigate, and recover from threats or cyberattacks with speed and precision.

🧑‍💻 User Account Management

We handle Active Directory, email setup, user permissions, and system updates so your team can stay focused.

🕒 Support Hours & Availability

🟢 Remote Support: 24/7 availability
🟡 On-Site Visits: Mon–Fri, 9AM–6PM (By Appointment)
🔵 Emergency Response: Within 2–4 hours

📬 Need Immediate Help?
Submit a support request via our Contact Form or email us directly at support@digiti-world.ca.